Where can we help you?
Managing your account
Payment
Delivery
Problem with the product
Return & refund
Guarantees and assurances
Frequently asked questions
Create an account, then pick what you want to do: cash out, swap, or pay a bill. The app will guide you through any required steps.
You review a quote first, then confirm. After network confirmation, the payout is processed and you can track status in your dashboard.
Markets move quickly. If a quote updates, you’ll see the new total and confirm again before proceeding.
Common categories include electricity, airtime, mobile data, and cable TV. Provider availability depends on your region and coverage.
Yes. Each bill payment is saved with a reference and status so you can check it later.
Some features and limits may require verification. If it’s needed, you’ll be prompted in-app with clear instructions.
Reach out to support quickly with the transaction details. Recovery depends on the network and destination.
Use the Contact page or in-app support (when signed in) for the fastest help, especially for transaction-related questions.